Client: Department of Parks and Recreation Program: Agency Operational Assessment
Project Name: Agency Operational Assessment


Scope: PPM led the delivery of operational assessments, analyses, and technical support for the DC Department of Parks and Recreation, in the following areas:

  • The Acting Director’s Vision and Mission, including Renewable and Sustainable Energy initiatives

  • Office of the Chief of Staff

  • Business Operations

  • Information Technology

  • Community Services/ Programs

  • Community Recreation

  • Partnerships and Development

  • CapStat and performance management measures and metrics

  • DPR Master Plan, including Renewable and Sustainable Energy initiatives


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PPM Provided:

The following mix of services:

  • Project Management

  • Requirements Gathering

  • Business Process Consulting Services

  • IT Management Consulting Services

  • Business and Financial Analysis


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Customer Objectives Satisfied:

PPM improved systems by studying current practices and designing modifications. PPM delivered recommendations and plans for: 1) facility and/or capital improvements; 2) policies, standard operating procedures, processes, tools and equipment.